Thank you for joining the world’s largest online learning marketplace. We at Learnova (“Learnova”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.
Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Learnova website, mobile applications, APIs or related services (“Services”).
1. What Data We Get
We collect certain data from you directly, like information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with Learnova. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.
1.1 Data You Provide to Us
We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.
When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:
| Account Data | In order to use certain features (like enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, phone number, occupation, skill interests, gender, race, ethnicity, government ID information, verification photo, age, date of birth, and account settings and assign you a unique identifying number (“Account Data”). |
| Profile Data | You can also choose to provide profile information like a photo, headline, biography, language, website link, social media profiles, country, or other data. Your Profile Data will be publicly viewable by others. |
| Shared Content | Parts of the Services let you interact with other users or share content publicly, including by posting reviews on a course page, asking or answering questions, sending messages to students or Partners, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted. |
| Course Data | When you enroll in and take courses, we collect certain data including which courses, assignments and quizzes you’ve started and completed; course purchases and credits; subscriptions; course certificates; your exchanges with Partners, teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course requirements. If you are a Partner, we store course content that may contain data about you. |
| Student Payment Data | If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, Learnova does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. |
| Instructor Payment Data | If you are a Partner, you can link your PayPal, Payoneer, or other payment account to the Services to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account. In some instances, we may collect ACH or wire information to send payments. For security, Learnova does not collect or store sensitive bank account information. |
| Data About Your Accounts on Other Services | We may obtain certain information through your social media or other online accounts if they are connected to your Learnova account. When you log in via Facebook or another platform, we ask for your permission to access certain information. The data we receive depends on your settings and the platform’s API. Third-party privacy policies may also apply. |
| Sweepstakes, Promotions, and Surveys | We may invite you to complete a survey or participate in a promotion (like a contest or sweepstakes). The data you provide as part of your participation is used to administer the promotion or survey, including notifying winners and distributing rewards. Third-party privacy policies might apply. |
| Communication and Support | If you contact us for support, report a problem, or a concern, we collect and store your contact information, messages, and other data like your name, email, location, and user ID. This is used to respond to you and investigate your issue in accordance with this Privacy Policy. |
The data listed above is stored by us and associated with your account.
1.2 Data We Collect through Automated Means
When you access the Services (including browsing courses), we collect certain data automatically, including:
| System Data | Technical data about your device, such as your IP address, device type, operating system and version, browser, language, and other system or platform-specific details (“System Data”). |
| Usage Data | Data regarding your interactions with the Services, such as which pages you visit, features you use, search queries, click data, date/time stamps, and referrers (“Usage Data”). |
| Approximate Geographic Data | An approximate geographic location (e.g., country and city) based on your IP address. |
The data listed above is collected through server log files and tracking technologies, and is stored by us along with your account information.
2. How We Get Data About You
We use tools like cookies, web beacons, and similar tracking technologies to gather the data listed above. Some of these tools allow you to opt out of data collection.
2.1 Cookies and Data Collection Tools
We use cookies (small text files stored on your browser) to collect and share data about your activities on Learnova. They help us remember your preferences and make the site easier to use. For more details, please visit Cookiepedia.
Learnova and third-party service providers (like Google Analytics) use cookies, tags, scripts, and web beacons (collectively, “Data Collection Tools”) to automatically track and collect System Data and Usage Data when you use our Services.
2.2 Why We Use Data Collection Tools
We use Data Collection Tools to:
- Strictly Necessary: Enable essential features like logging in, enrolling in courses, and securing the site.
- Functional: Remember browser preferences and customize your content.
- Performance: Measure and improve site performance and user engagement.
- Advertising: Deliver targeted ads based on your interaction with our Services.
- Social Media: Enable social media sharing and integration.
You can control cookies via your browser settings. However, disabling some cookies may affect your experience.
3. What We Use Your Data For
We use your data to provide and improve our Services, communicate with you, secure against fraud, analyze user trends, serve personalized ads, and comply with legal requirements.
- Administering the Services (including course participation and certification)
- Processing payments and order requests
- Managing your account and preferences
- Enhancing technical functionality and security
- Gathering feedback and analytical insights
- Advertising and marketing the Services
- Complying with legal obligations
4. Who We Share Your Data With
We share your data with Partners, other students, service providers, affiliates, and third parties as needed for the operation of the Services, legal compliance, or with your permission. Details include:
- With Your Instructors: To enhance course delivery (excluding your email address).
- With Other Students and Instructors: Depending on your settings, shared content may be visible publicly.
- With Service Providers: For payment processing, fraud prevention, data analysis, and support.
- With Affiliates and Business Partners: To help distribute and promote our Services.
- For Analytics & Advertising: To tailor ads and analyze usage trends.
- For Security and Legal Compliance: To comply with subpoenas, prevent fraud, and protect the Service.
- During a Change in Control: In the event of a merger or acquisition.
- With Your Permission: When you provide explicit consent.
5. Security
We implement appropriate security measures to protect your personal data. However, no system is completely secure, so it is important that you protect your password and immediately contact us if you notice unauthorized activity.
6. Your Rights
You have rights regarding the use of your data, including opting out of promotional emails, cookies, and third-party data access. You can update or delete your account via our Services or by contacting us.
6.1 Your Choices About the Use of Your Data
- Opt out of promotional emails using the unsubscribe link or your email preferences.
- If located in the EEA, adjust data collection settings through your browser or provided settings.
- Control cookies and local data storage via your device or browser settings. Note that some features may be affected.
For additional options regarding targeted advertising, please refer to the opt-out instructions provided by ad networks.
6.2 Accessing, Updating, and Deleting Your Personal Data
- Log into your account to update data you have directly provided.
- To terminate your account, follow the specific steps for your user type or contact our Support Team.
- Submit requests to access, correct, or delete your data via our online form or by contacting us at info@dhanaina.com.
6.3 Our Policy Concerning Children
Individuals younger than the required age for consent may not set up an account. If we learn we've collected data from a child, we will take steps to delete it. Parents may contact us at info@dhanaina.com for assistance.
7. Jurisdiction-Specific Rules
Depending on your location, additional rights or procedures may apply (e.g., California’s CCPA, Nevada rights, and Australian regulations).
- Users in California: Rights include the “Right to Know”, “Right to Deletion”, “Right to Non-Discrimination”, and “Right to Opt-Out.”
- Users in Nevada: You may request that we do not sell your covered personal information.
- Users in Australia: Complaints can be directed to the Office of the Australian Information Commissioner (OAIC).
- Users Outside of the U.S.: Data collected in the UK, EEA, or Switzerland may be transferred and processed in the United States.
8. Updates & Contact Info
We will notify you via email, in-product notice, or other legally required methods when we make material changes to this policy. Changes become effective when posted.
- 8.1 Modifications: Material changes will be communicated and will take effect upon posting.
- 8.2 Interpretation: In case of any discrepancy, the English version of this Privacy Policy prevails.
- 8.3 Questions: Contact our privacy team at info@dhanaina.com or write to Learnova, Attn: Dhanaina Technologies Private Limited, Excel Coworks, 3rd Floor, Tushar Arcade, Naagarabhaavi, Bengaluru - 560072.